01 — Find healthcare
Discover healthcare institutions and explore available medical services and procedures.
Digital healthcare for Kosovo
Healthcare,
connected.
Find the care you need, connect with doctors, manage prescriptions and discover where your medicines are available — all through one connected healthcare platform.
✓ One place to navigate your healthcare journey.
The challenge
Healthcare information is fragmented.
Finding the right clinic, checking a doctor's schedule, booking an appointment, understanding a prescription and locating the medicine you need can require searching across different places.
✓Healthcare services and information are spread across different sources.
✓Finding doctors' schedules and planning appointments can be difficult.
✓Patients lack a simple way to check where prescribed medicines are available.
The E-Shneta approach
One connected journey from care to medicine.
E-Shneta is designed to bring healthcare services, doctors, appointments, prescriptions, medicines and pharmacies into one patient-facing experience — helping people move more easily through every step of their healthcare journey.
6development phases
3+regional expansion markets planned
1connected patient experience
About E-Shneta
Built around a simple idea: healthcare should feel connected.
E-Shneta is a digital healthcare initiative from Kosovo, created to make it easier for people to navigate their healthcare journey.
We are building a platform that brings healthcare information closer together — helping patients discover healthcare services, find doctors, manage information about prescribed medicines, and locate pharmacies where the medicines they need may be available.
Our goal is not to replace healthcare providers, but to create a digital connection between patients, healthcare institutions, doctors, pharmacies and the services surrounding them.
01
Patient first
Designed around the real journey people take when looking for care and treatment.
02
Connected information
Bringing fragmented healthcare information into a simpler, more accessible experience.
03
Built to grow
Starting in Kosovo, with a long-term vision for a more connected healthcare ecosystem across the region.
The E-Shneta experience
From finding care to finding your medicine.
E-Shneta brings the essential steps of the healthcare journey together, helping patients move from discovering care to accessing the treatment they need.
02 — Find a doctor
View doctors and their schedules, find the right care and plan your visit.
03 — Manage your prescription
Access information about prescribed medicines and check their availability through E-Shneta.
04 — Find your medicine
Discover nearby pharmacies and see where the medicine you need may be available.
The roadmap
A platform that grows with the healthcare system.
The project roadmap describes a progressive expansion from patient access and pharmacy information to regional digital healthcare connectivity.
01
Patient access
Launch the E-Shneta Android and iOS application for patients and citizens who need healthcare information.
02
Essential medicines
Register and update essential medicines and medicinal products, with the goal of improving visibility of availability.
03
Pharmacy network
Register private pharmacies with locations and daily stock updates so patients can find nearby supply.
04
Healthcare services
Centralize information about services, doctors' schedules, procedures and online appointment booking.
05
Chronic care
Support recurring medicine needs and planned supply periods, including medicine purchase and home delivery.
06
Regional expansion
Planned expansion to Albania, Montenegro and Bosnia, followed by broader European development.
Beyond Kosovo
Building a more connected healthcare region.
The long-term vision described for E-Shneta is to connect healthcare information across borders, supporting patients who live, travel or seek treatment in the region.
KosovoStarting market
AlbaniaPlanned expansion
MontenegroPlanned expansion
BosniaPlanned expansion
EuropeLong-term vision
PatientsAt the center
One experience
Find care. See a doctor. Access treatment.
E-Shneta is designed around the patient's healthcare journey — connecting services, doctors, appointments, prescriptions, medicines and pharmacies in one digital experience.
Healthcare services
Doctors
Appointments
Prescriptions
Medicines
Pharmacies
The next step
Healthcare should be easier to navigate.
E-Shneta is being built to turn fragmented healthcare information into a more accessible, connected digital experience.
Contact E-Shneta →